Knowledge Base

GiveBig

  • GiveBig: Add Images

    This article covers adding images to your GiveBig organization's page. This includes: Adding Images to your Profile Video: How to re-size and add an image Step by step: How to add an image Adding your Avatar (logo) Tips...

    Last Updated: Jan 10, 2019 12:37PM EST
  • GiveBig: Add a Video

    Using the GiveBig platform, you may add a video to your Organization or Fundraiser page. Those videos must be hosted by a video sharing website like YouTube, Vimeo, Viddler, etc. and the video must be enabled to share. You can then copy the...

    Last Updated: Apr 07, 2017 02:28PM EDT
  • GiveBig: How To Create A Personal Fundraiser Page

    Want to help a cause you believe in? It is EASY 1. Choose an Organization, Fund or Program, and click the 'Become a Fundraiser' button 2. Create your own fundraiser page 3. Share your page with friends and family through email, social net...

    Last Updated: Oct 18, 2016 10:24AM EDT
  • GiveBig: Link Connect Campaign with GiveBig

    By adding your GiveBig Campaign to your Connect Campaign you can use the fundraising tools available in Connect like the form builder to create custom donation forms, Facebook Ads and pledgeTV. So when a transaction occurs on a Connect Camp...

    Last Updated: Aug 01, 2018 02:53PM EDT
  • GiveBig: Add a User

    Organizations may need to add additional people, or “Users,” to their Click & Pledge account. By default the person who set up the account is considered the primary user. Once the account is open that person can add other individuals as...

    Last Updated: Oct 10, 2017 12:35PM EDT
  • GiveBig: How to Cancel a Recurring Transaction

    Recurring transactions may be canceled anytime through the administrative system. You can accomplish this by logging into your Click & Pledge Connect customer portal. For instructions refer this this article: http://help.clickandpledge...

    Last Updated: Apr 06, 2018 05:25PM EDT
  • Give OUT Day: Top Support Questions for Give OUT Day

    Click & Pledge wishes you a most successful Give OUT Day! We have compiled our most frequently asked questions for you, some with links to support articles, to help your day run as smooth as possible. 1. How can I get support on Thur...

    Last Updated: Jan 21, 2019 09:55AM EST
  • GiveBig: Instructions to Safely Process Multiple Credit Cards on One Computer on Your Giving Day

    We live in a time where nonprofits are being attacked by credit card thieves. Often thieves who have stolen credit cards will test to see if the credit cards still work by making a donation on a public donation page. If the donation process...

    Last Updated: Sep 12, 2017 12:40PM EDT
  • GiveBig: Allow Transactions on a Public Computer by Whitelisting Your Computer’s IP

    For Giving Days it is a common for organizations to make available a computer where supporters can make donations. To make sure this works properly an organization must whitelist their IP address. What is an IP address? It is essentially a...

    Last Updated: Apr 11, 2018 03:36PM EDT
  • GAgives on #Giving Tuesday: Add a Donation to Organization Profile Page

    If your organization receives a donation directly and not through the online payment form, you have the option to add that gift to your contributions on your Organization's Profile Page. The donation will be added to the contribution total,...

    Last Updated: Dec 26, 2018 12:21PM EST
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