Knowledge Base

GiveBig

  • GiveBig: Receipt

    When a donation is made to your GiveBig page, the donor and your organization's account administrator are emailed a receipt of that transaction. A GiveBig receipt template, located in Click & Pledge Connect, was created for the receipts...

    Last Updated: May 15, 2018 07:29AM EDT
  • GiveBig: Add Images

    You may add images and photos to your Fundraiser or Organization's profile page. For adding images follow the guidelines below: Image width at or below 600 pixels. 600 pixels is the full width of your profile section. 72 dpi File si...

    Last Updated: Apr 07, 2017 02:31PM EDT
  • GiveBig: Add a Video

    Using the GiveBig platform, you may add a video to your Organization or Fundraiser page. Those videos must be hosted by a video sharing website like YouTube, Vimeo, Viddler, etc. and the video must be enabled to share. You can then copy the...

    Last Updated: Apr 07, 2017 02:28PM EDT
  • GiveBig: How To Create A Personal Fundraiser Page

    Want to help a cause you believe in? It is EASY 1. Choose an Organization, Fund or Program, and click the 'Become a Fundraiser' button 2. Create your own fundraiser page 3. Share your page with friends and family through email, social net...

    Last Updated: Oct 18, 2016 10:24AM EDT
  • GiveBig: Add a User

    Organizations may need to add additional people, or “Users,” to their Click & Pledge account. By default the person who set up the account is considered the primary user. Once the account is open that person can add other individuals as...

    Last Updated: Oct 10, 2017 12:35PM EDT
  • GiveBig: How to Cancel a Recurring Transaction

    Recurring transactions may be canceled anytime through the administrative system. You can accomplish this by logging into your Click & Pledge Connect customer portal. For instructions refer this this article: http://help.clickandpledge...

    Last Updated: Apr 06, 2018 05:25PM EDT
  • Give OUT Day: Top Support Questions for Give OUT Day

    Click & Pledge wishes you a most successful Give OUT Day! We have compiled our most frequently asked questions for you, some with links to support articles, to help your day run as smooth as possible. 1. How can I get support on Thur...

    Last Updated: Apr 19, 2018 02:14AM EDT
  • GAgives on #GivingTuesday

    This article contains detailed information on how to manage your nonprofit for GAgives on #GivingTuesday on Click & Pledge's GiveBig software platform. This includes: Training Video: How to Login, Create Profile Page and Navigate Con...

    Last Updated: May 15, 2018 07:37AM EDT
  • GAgives on #Giving Tuesday: Add a Donation to Organization Profile Page

    If your organization receives a donation directly and not through the online payment form, you have the option to add that gift to your contributions on your Organization's Profile Page. The donation will be added to the contribution total,...

    Last Updated: Nov 09, 2017 12:30PM EST
  • GiveBig: Allow Transactions on a Public Computer by Whitelisting Your Computer’s IP

    For Giving Days it is a common for organizations to make available a computer where supporters can make donations. To make sure this works properly an organization must whitelist their IP address. What is an IP address? It is essentially a...

    Last Updated: Apr 11, 2018 03:36PM EDT
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