Knowledge Base

GiveBig

  • GiveBig: Facebook Share Message

    This article contains two sets of instructions. First are instructions to set up your social share messages. Second are instructions to clear the Facebook cache. Typically you do need to clear your Facebook cache to have your updated social...

    Last Updated: Nov 05, 2018 12:08PM EST
  • GiveBig: How do I run a report to get my donors' information?

    How do I get my donors' information? You have access to your donor and transaction information any time you wish. Just login to Click & Pledge Connect, then you have 2 options. You may run an report in your GiveBig platform or within ...

    Last Updated: Nov 06, 2018 10:18AM EST
  • GiveBig: Receipt

    When a donation is made to your GiveBig page, the donor and your organization's account administrator are emailed a receipt of that transaction. A GiveBig receipt template, located in Click & Pledge Connect, was created for the receipts...

    Last Updated: May 15, 2018 07:29AM EDT
  • GiveBig: Add Images

    Adding Images to your Profile Images may be added to your Organization's Profile Page and to Fundraiser pages. For adding images follow the guidelines below: Image width at or below 600 pixels. 600 pixels is the full width of your ...

    Last Updated: Nov 15, 2018 05:50AM EST
  • GiveBig: Add a Video

    Using the GiveBig platform, you may add a video to your Organization or Fundraiser page. Those videos must be hosted by a video sharing website like YouTube, Vimeo, Viddler, etc. and the video must be enabled to share. You can then copy the...

    Last Updated: Apr 07, 2017 02:28PM EDT
  • GiveBig: How To Create A Personal Fundraiser Page

    Want to help a cause you believe in? It is EASY 1. Choose an Organization, Fund or Program, and click the 'Become a Fundraiser' button 2. Create your own fundraiser page 3. Share your page with friends and family through email, social net...

    Last Updated: Oct 18, 2016 10:24AM EDT
  • GiveBig: Link Connect Campaign with GiveBig

    By adding your GiveBig Campaign to your Connect Campaign you can use the fundraising tools available in Connect like the form builder to create custom donation forms, Facebook Ads and pledgeTV. So when a transaction occurs on a Connect Camp...

    Last Updated: Aug 01, 2018 02:53PM EDT
  • GiveBig: Add a User

    Organizations may need to add additional people, or “Users,” to their Click & Pledge account. By default the person who set up the account is considered the primary user. Once the account is open that person can add other individuals as...

    Last Updated: Oct 10, 2017 12:35PM EDT
  • GiveBig: How to Cancel a Recurring Transaction

    Recurring transactions may be canceled anytime through the administrative system. You can accomplish this by logging into your Click & Pledge Connect customer portal. For instructions refer this this article: http://help.clickandpledge...

    Last Updated: Apr 06, 2018 05:25PM EDT
  • Give OUT Day: Top Support Questions for Give OUT Day

    Click & Pledge wishes you a most successful Give OUT Day! We have compiled our most frequently asked questions for you, some with links to support articles, to help your day run as smooth as possible. 1. How can I get support on Thur...

    Last Updated: Apr 19, 2018 02:14AM EDT
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