Knowledge Base


  • GiveBig: How to Login

    Our GiveBig product has a new login experience. Now when logging into the GiveBig site as an Organization, you will be directed to the Click & Pledge Connect Login. The new login experience serves two important purposes. First, to incre...

    Last Updated: Sep 20, 2017 11:00AM EDT
  • GiveBig: How To Set Up Your Nonprofit's Profile Step by Step

    Once your Click & Pledge account is open, you can login to your GiveBig website portal and customize your organization’s information. Diagram of Organization's Profile Page There are 2 areas to customize, Profile and Payment. Refer t...

    Last Updated: Nov 09, 2017 12:36PM EST
  • GiveBig: Reset Password

    GiveBig has a new login experience. Passwords are no longer required. To learn more about the login steps, visit this article:

    Last Updated: Oct 04, 2017 12:38PM EDT
  • GiveBig: How to Credit a Transaction

    Click & Pledge customers can login to your Click & Pledge customer portal, Connect, to credit transactions. Credit a Transaction Using Connect The following definitions apply: Settled Transaction: Transactions are settled at ...

    Last Updated: Oct 04, 2017 06:17PM EDT
  • GiveBig: Add a Cash or Check Donation to Your Organization Profile Page

    If your organization receives a donation directly and not through the online payment form, you have the option to add that gift to your contributions on your Organization's Profile Page. The donation will be added to the contribution total,...

    Last Updated: Nov 09, 2017 11:53AM EST
  • GiveBig: Facebook Share Message

    With the GiveBig Platform you can add text to be used for social share messages. There are 2 types of share messages, a general share message and an 'after donation' share message. When you login to GiveBig you can enter in your text under ...

    Last Updated: Oct 24, 2017 08:32AM EDT
  • GiveBig + Swiper1: Automatic Posting of Donations to your Organization’s Give Big Page using your Smart Phone

    If your organization is participating in a Giving Day or otherwise using Click & Pledge’s GiveBig Platform, you can accept donations through the Swiper1 App on your smart phone and have them automatically added to your organization’s pr...

    Last Updated: Nov 16, 2016 03:14PM EST
  • GiveBig: Receipt

    When a donation is made to your GiveBig page, the donor and your organization's account administrator are emailed a receipt of that transaction. A GiveBig receipt template, located in Click & Pledge Connect, was created for the receipts...

    Last Updated: Feb 18, 2018 11:38AM EST
  • GiveBig: Add Images

    You may add images and photos to your Fundraiser or Organization's profile page. For adding images follow the guidelines below: Image width at or below 600 pixels. 600 pixels is the full width of your profile section. 72 dpi File si...

    Last Updated: Apr 07, 2017 02:31PM EDT
  • GiveBig: Add a Video

    Using the GiveBig platform, you may add a video to your Organization or Fundraiser page. Those videos must be hosted by a video sharing website like YouTube, Vimeo, Viddler, etc. and the video must be enabled to share. You can then copy the...

    Last Updated: Apr 07, 2017 02:28PM EDT
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