Knowledge Base

Swiper1: Quick Start Guide for Swiper1 Bluetooth Device

Swiper1– BT (Bluetooth version) Instructions
 

Apple and Android users

Please download the newest version of the app from the Google Play Store or Apple App Store and install before using this Swiper1 device. If you already have the Swiper1 app on your phone, update to the latest version. When installing the app, you must Approve ALL requested access to insure functionality of the Swiper1 device.
 


Prepping your phone/tablet


Turn Bluetooth ON
The Swiper1-Bluetooth device connects using your phone/tablets Bluetooth capabilities.  To insure that the Swiper1-Bluetooth device and Swiper1 app can communicate:
  • Make sure that the Bluetooth on your phone or tablet is ON. This is done on the phone or table in Settings -> Bluetooth (for iOS) or Settings->Connected Devices-> Bluetooth (for Android)
  • With both Android and iOS devices – you pair the Swiper1 Bluetooth device within the Swiper1 app. You do not use the phone’s Settings->Bluetooth area to pair. Only use the Swiper1 app to pair.
Accept ALLSwiper1 App Permissions
To insure the Swiper1 App works properly, when installing the app accept ALL permissions.


 

Swiper1 Bluetooth Device Diagram


 

Device Setup with Swiper1 App


The app REQUIRES you to select the correct version of the Swiper1 hardware you are using. It initially installs assuming you are using the Swiper1 – III device. You will need to change that to the new device name in order to use it.

BEFORE attempting to use the device shipped to you with the App. You must confirm your device and setup some initial settings:
  • Launch the app and login. For login instructions see Swiper1: How to Login article.
  • Turn on the Swiper1-BT device by holding power button down for ~ 1 second.
  • On your phone in Swiper1 app tap the “Menu” icon.
  • Tap “Device Manager”
  • Select Swiper1-Bluetooth device. Refer to image below.
    • Tap the radio button next to the device you will be using. The current device is the Swiper1–Bluetooth.
    • Under Available Bluetooth Devices, any active Swiper1 Bluetooth devices will show. Tap the Swiper1 name and then the word “Connected” will appear. If you do not see any devices appear, make sure you have enabled Bluetooth on your phone.
    • Tap the “Save Changes” button at the bottom of the screen.
  • When ready to do transactions, switch from Test to Production mode: Tap "Menu" icon > Merchant Profile. Tap the “Production” checkbox and “Save Changes.”
NOTE: Once you have changed the Device type, the Swiper1 will automatically connect as soon as you get to the payment screen (as long as it is turned on). You do not need to tap the Swiper1 button; just swipe the card or insert it into the EMV slot if it has a chip.
 

Accepting Payments


Swipe your credit card in the card slot or insert it into the EMV slot if it has a chip.

Be sure to:
  •     Have the card oriented correctly (see pictures below)
  •     When swiping the card, keep the card parallel with the bottom of the Swiper1.
  •     Pull at a consistent speed.
  •     Do not swipe the card too fast.

Card Orientation
  • If the data is read, the card information will fill the fields. If not, try swiping the other direction. Right-to-left vs. left-to-right, or remove and reinsert the card if using EMV.
  • If the “Re_Swipe” and “Manual entry” buttons appear and you choose “Re_Swipe” follow the instructions under “WAIT…” again.
  • If you would rather do “Manual entry” then enter the credit card information in each field.
  • Enter the email address of the patron so they can receive a receipt via email. This must always be entered manually if you don’t integrate with Salesforce.
  • Press “Next”
  • Press “OK” to process the transaction.
NOTE: if the Swiper1 app is in “Test” mode, your card will decline and not be charged and no receipt will be sent.

We recommend you do a couple test swipes in “Test” mode. Then switch to production and do a small ($0.50) transaction as a final test.

In “Production” mode, you should receive a message that says that your transaction was successful.

 

Technical Data

Power
Battery Details Non-removable, Rechargeable,
Type: Lithium-Polymer
Capacity: 110 mAh
Voltage: 3.7 vdc
Peak Current: 70 mA
Battery Life Recharge time 1 hr. Standby time up to 10 hrs
Charge Cable Type Micro USB
Cable Length 3 inches
Magnetic Card Reader
Tracks 1/2/3 track selectable
Head Life ~1 million reads
Card Velocity 3-60 in/sec
Card Types ISO 7811
EMV Reader
Card Compatibility ISO 7816 (1-4)
Reader EMV 4.3 PBOC
Wireless Radio
Type Bluetooth v1.1
Transmit Power 2.5mW
Range 10 m
Other
Encryption 3-DES Key Management
Power Saver Auto off when not connected for 3 minutes


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