Knowledge Base

Event Management for Salesforce: 'Messages' Tab

Last Updated: Sep 25, 2017 05:51AM EDT
Version: 5.170903xxxx

Customize a message for Event and Levels. This includes messages displayed during registration/payment process and on automated email receipts (if send receipt is selected).

Event




Messages
  • Before Registration Starts: The event organizer/coordinator can keep an alert message stating that the registrant is trying to the register before the actual registration date. Alert message may be either text or image.

  • Sold Out: The event organizer/coordinator can keep an alert message stating that the Event inventory is sold out. Alert message may be either text or image.

  • After Event Ends: The event organizer/coordinator can keep an alert message stating that the registrant is trying to the register after the actual registration date. Alert message may be either text or image.
     
  • Inactive Event Message: The event organizer/coordinator can keep an alert message stating that the registrant is trying to the register to an inactive event. Alert message may be either text or image.


Payment
  • Show Terms & Conditions: By enabling the checkbox, terms & conditions will be appeared in the payment page before processing the payment.

  • Acknowledgement Mandatory: By enabling the checkbox, a mandatory checkbox will appear in the left top of the Terms & Condition section in the payment page. Only by enabling the mandatory checkbox, the Process button will be appeared.

  • Terms & Conditions: Event Terms & Conditions can be given here, so that it will appear in the payment page.

  • Thank You: Thank You message can be given here, so that it will appear after successful payment transaction.

  • Payment Declined: If the payment has been declined due to wrong entries, technical issues then the message which is in this field will be appeared on the page.


Default System Receipt
  • Send Receipt: If you choose to send the system receipt, Click & Pledge will email an itemized receipt to registrant. If sending the default receipt, you have the option of customizing the following:

  • Receipt Header: Enter the Receipt Header to appear on the Email Receipt.

  • Terms & Conditions: Enter the Terms & Conditions to appear on the Email Receipt.

  • Internal Notification: Enter email addresses of those who need to be notified when transactions occur. Emails on list will be sent a copy of the receipt when a transaction occurs. Separate all emails with a semicolon (;).


Levels



Select a level and customize that level’s Sold Out message. Sold Out message will show if inventory is depleted for that level.

 Always click SAVE to save any changes.
support@clickandpledge.biz
http://assets0.desk.com/
false
clickandpledge
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete